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In an age of great volatility-fake news, diverse audiences, technology at our fingertips, and change at the speed of light-clear, concise, and intentional communication is vital to successful human interaction. Workplace miscommunications, be they well-meaning or not, result in lost productivity, discontent, and even violence. This book answers the age-old leadership question: how do we get the best out of ourselves and others on the job? Relying upon her experiences as a practicing labor lawyer, corporate executive, officer, human resources executive, and an organizational development consultant, Diana Peterson-More has developed actionable, easy-to-implement, and practical steps to successful communication, which is the key to getting what we want from ourselves and others. The volume is filled with stories of workplace communications that worked, and those that didn't, and presents real-world solutions to ensure all communication will hit the mark.
Diana Peterson-More is a former practicing employment lawyer, corporate officer and HR director. She founded her own consulting firm - The Organizational Effectiveness Group, LLC – and is a sought-after conference speaker and consultant. Herself a manager of hundreds of individuals over a 15-year corporate career, Diana often states: “I made a lot of mistakes as a manager; the good news is that I learned from those mistakes; the better news is that I’m willing to share those mistakes with you, so you won’t make those mistakes.
Julie Winkle Giulioni helps organizations enhance learning, engagement, retention, and the bottom line. Her consulting firm, DesignArounds, specializes in enterprise-wide learning experiences and custom training. Julie is a regular contributor to The Economist, The Conference Board, Training Industry Magazine, TD, SmartBrief and other publications. Industry awards and recognition include Human Resource Executive Magazine’s Top Ten Training Products, Global HR Excellence Award from the World HR Congress, New York Film Festival, and Lguide recognition for developing “e-learning at its best.” When Julie is not working with clients, she’s active in her community. A Southern California native, she’s as comfortable doing stand-up paddle boarding as she is doing stand-up training. Julie currently lives with her husband, Peter, and their pooch Pixel, in South Pasadena.